Privacy Policy

Aspire Living Support Pty Ltd (ABN 61 694 671 031) provides NDIS disability supports in Clyde North, Berwick, Cranbourne and Narre Warren, Victoria. We respect your privacy and handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you contact us, make a referral or receive support, we may collect your name, contact details, date of birth, NDIS number, plan details, support needs, and health or disability information. We also collect basic website data, such as pages visited, through analytics tools.

Why we collect it

We collect information to respond to your enquiry, assess whether we can support you, deliver and manage your supports, meet NDIS and legal requirements, and improve our services.

How we use and share it

We only use your information for these purposes. We share it only with people you agree to (such as your support coordinator, plan manager or family), or where the law requires it (for example, to the NDIS Quality and Safeguards Commission). We do not sell your information.

Storage and security

We keep your information secure and limit access to people who need it to provide your supports. We keep records for as long as the law requires, then securely destroy or de-identify them.

Your rights

You can ask to see or correct the information we hold about you at any time. Call us on 0403 940 199, email info@aspirelivingsupport.com.au or use our contact page.

Website forms

When you submit a form on this website, you agree to this policy. Please don’t include more health information than you are comfortable sharing.

Privacy complaints

Please contact us first so we can try to fix the problem. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

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