We want to hear from you. Compliments, suggestions and complaints help us improve. You will never be treated differently for giving feedback or making a complaint.
How to tell us
- Phone: 0403 940 199
- Email: info@aspirelivingsupport.com.au
- Online: use our contact page
- In person, or through a family member, advocate or support person. You are welcome to bring someone with you.
If you need help to give feedback in a way that suits you (for example Easy Read or with an interpreter), tell us and we will help.
What happens next
- We will acknowledge your complaint promptly.
- We will look into it fairly and keep you updated.
- We will tell you the outcome and what we are doing about it.
Not happy with our response?
You can contact the NDIS Quality and Safeguards Commission at any time:
- Phone: 1800 035 544 (free call from landlines; TTY 133 677)
- Website: ndiscommission.gov.au
Support to complain
Independent advocacy services can help you make a complaint. Ask us and we will help you find one.
